Last Updated: 10-05-2026
TechyCrm ("TechyCrm," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit techycrm.com, use our CRM platform, mobile applications, APIs, integrations, and related services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information you provide directly, including:
- Name
- Email address
- Phone number
- Company name
- Billing information
- Account credentials
- Support requests
- Customer and lead information you upload
- Notes, tasks, files, and communications stored in the platform
Information Collected Automatically
When you use our Services, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage data
- Log files
- Pages visited
- Referring websites
- Date and time of access
CRM Data
Users may upload and manage:
- Leads
- Contacts
- Customers
- Sales records
- Activities
- Communications
- Notes
- Documents
This information is controlled by the user or organization that uploads it.
Email and Calendar Integration Data
If you connect third-party email or calendar accounts, we may access and process:
- Email metadata
- Email content necessary to provide CRM features
- Contact information
- Calendar events
- Scheduling information
Access is limited to functionality requested by the user.
2. How We Use Information
We may use information to:
- Provide and operate the Services
- Create and manage accounts
- Process transactions
- Authenticate users
- Synchronize email and calendar data
- Manage CRM records and workflows
- Send notifications and reminders
- Improve platform performance
- Provide customer support
- Detect fraud and security incidents
- Comply with legal obligations
- Enforce our Terms of Use
3. Legal Basis for Processing
Where applicable, we process personal information based on:
- User consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
4. Email and Calendar Integrations
Users may connect third-party services such as Google Workspace, Gmail, Google Calendar, Microsoft Outlook, and Microsoft 365.
When authorized by the user, TechyCrm may:
- Read email metadata
- Synchronize email communications
- Create or update CRM records
- Synchronize calendar events
- Schedule activities and reminders
TechyCrm only accesses data necessary to provide requested features.
Users may disconnect integrations at any time through account settings or the connected provider's security settings.
5. Google API Services Disclosure
If you authorize TechyCrm to access Google services, your use of Google-related data is subject to applicable Google requirements.
TechyCrm's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including applicable Limited Use requirements.
Google Workspace data is not used to develop, improve, or train generalized artificial intelligence or machine learning models.
6. Microsoft Services Disclosure
If you connect Microsoft services, including Outlook or Microsoft 365, TechyCrm accesses only the permissions granted by you and uses such information solely to provide requested functionality.
7. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
- Improve performance
- Enhance user experience
Users may control cookies through browser settings.
Disabling cookies may affect certain platform functionality.
8. Notifications and Communications
We may send:
- Account notifications
- Security alerts
- System messages
- Billing notices
- Product updates
- Reminders and task alerts
- Marketing communications (where permitted)
Users may opt out of marketing communications using available unsubscribe mechanisms.
Service-related communications may still be required.
9. Sharing of Information
We do not sell personal information.
We may share information with:
Service Providers
Third-party vendors assisting with:
- Hosting
- Cloud infrastructure
- Analytics
- Customer support
- Payment processing
- Email delivery
- Security monitoring
Legal Requirements
We may disclose information when required by law or when reasonably necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Protect rights and property
- Prevent fraud or abuse
- Protect users and the public
Business Transactions
Information may be transferred during:
- Mergers
- Acquisitions
- Asset sales
- Corporate restructuring
10. Data Retention
We retain information as long as necessary to:
- Provide Services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal requirements
Retention periods may vary depending on the type of data and applicable law.
11. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no system can guarantee absolute security.
Users are responsible for protecting account credentials and maintaining appropriate security practices.
12. User Responsibilities
Users are responsible for:
- Obtaining required permissions and consents
- Maintaining lawful data collection practices
- Ensuring accuracy of uploaded information
- Complying with applicable privacy and marketing laws
TechyCrm acts as a service provider for user-uploaded CRM data.
13. International Data Transfers
Information may be stored or processed in countries other than the user's country of residence.
By using the Services, users acknowledge that information may be transferred and processed internationally, subject to applicable safeguards.
14. Your Privacy Rights
Depending on applicable law, users may have rights to:
- Access personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Requests may be submitted using the contact information below.
We may verify identity before processing requests.
15. Children's Privacy
The Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
16. Third-Party Links
Our Services may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites.
Users should review the privacy policies of those third parties.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective when posted on the website.
Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have questions about this Privacy Policy or privacy practices, please contact:
TechyCrm
Website: techycrm.com
Email: privacy@techycrm.com
Support Email: support@techycrm.com
Address: E 291/74 mahavir enclave part 3 New Delhi 59
19. Data Controller and Processor Roles
For customer and lead information uploaded by users, TechyCrm generally acts as a data processor or service provider on behalf of the customer.
The customer uploading and managing such information is responsible for determining the purposes and means of processing and remains the data controller where applicable.